| Question: |
One of my domains is getting a 504 error can you check this out ?504 Gateway Time-outnginx/1.2.1--- > southeastdistributors.com |
| Answer: |
Greetings. Then did you add this domain to your panel? How long this issue persist? |
| Question: |
It is hard to say I think I have checked most domains since the move to the new server it has been a week ? |
| Answer: |
Please wait. Your request is set to order. |
| Question: |
Thank you. |
| Answer: |
what is the directory /var/www/southeast/data/www/southeastdistributors.com/setupconfig ? |
| Question: |
I am not sure it has been a while since we built that site. Strange it is owned by root? Also there is a file called observer.php |
| Answer: |
we see error in the error_log file File does not exist: /var/www/southeast/data/www/southeastdistributors.com/setupconfig |
| Question: |
Yea I don`t know I don`t think it needed that directory to run. Strange. |
| Answer: |
we check. please wait |
| Question: |
Client just called so i think whatever happend is new ? |
| Question: |
No luck with this ? |
| Answer: |
Hello, we try restore from backup please wait |
| Answer: |
in backup we noit see this directory but we see strange file observer.php we think is a virus file PHP Encode by http://Www.PHPJiaMi.Com is your ruff ? |
| Question: |
No not me. Did you restore from backup? |
| Answer: |
backup and not have this directory , and backup have virus files |
| Question: |
I had jpa bcackup and did not work |
| Answer: |
what is jpa bcackup ? |
