| Question: |
advancedrejuvinationinstitute.com they are not getting email to their gmail account. I stoped working yesterday. Info@advancedrejuvinationinstitute.com has records to send mail o their gmail account but they are no longer getting email ? |
| Question: |
Hey guys did you change the records ? Markus,When refreshing email, yellow pop-up box appears which contains:Error checking mail for info@advancedrejuvenationinstitute.com. Details DismissPressing \"Details\" yields the screen Settings; on the Settings screen, the \"Check mail from other accounts (using POP3)\" contains:Connection Error. Mail from this account has not been retrieved since May 21. View detailsPressing \"View details\" produces pop-up box which contains:Mail fetch history for \"info@advancedrejuvenationinstitute.com\"Mon, May 23, 2016 at 8:39 PM Connection Error.Server returned error \"Connection refused\"Mon, May 23, 2016 at 8:13 PM Connection Error.Server returned error \"Connection refused\"Mon, May 23, 2016 at 8:00 PM Connection Error.Server returned error \"Connection refused\"Mon, May 23, 2016 at 7:55 PM Connection Error.Server returned error \"Connection refused\"Mon, May 23, 2016 at 7:53 PM Connection Error.Server returned error \"Connection refused\"Please help. Thank you.R. Douglas Wichman, MD |
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Hello. where you see this error? |
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This is the client when using gmail. Gmail records are gone for some reason ? |
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what gmail records? where? |
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In their gmail they have their info@ address setup but it says the following :Email address: info@advancedrejuvenationinstitute.comThere was a problem connecting to mail.advancedrejuvenationinstitute.comShow error detailsUsername: info@advancedrejuvenationinstitute.comPassword: POP Server: mail.advancedrejuvenationinstitute.com Port: Leave a copy of retrieved message on the server. Learn more Always use a secure connection (SSL) when retrieving mail. Learn more Label incoming messages: Archive incoming messages (Skip the Inbox) |
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you need set google MX on the domains and use google mail services |
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But the account is setup on our server it is just gmail trying to access it. The account info@ is secondary |
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but your server send spam and google may be blocked the ip of the server this settings may be help for you https://support.google.com/a/answer/174125?hl=en |
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I guess I will have him setup google apps for work. Thank you I will give it a try. |
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ok |
