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Question: Hey guys for some reason my site bluelightlabs.com loading was really good today but in the evening it seem to get slow and take 6-10 seconds for a page to load. It is like mysql is slow now for some reason. I noticed this last night but then this morning it was loading fast. Can you take a look ?Markus.
Answer:

 

hello. what scripts on your site& wordpress?

 

Question: We are running Joomla! for bluelightlabs.com but the strange thing is the speed has changed.
Answer:

How did you test it?

Question: Using a browser on a 300meg connection. I have server caching set high now.
Answer:

From which country did you test?

Question: USA - I thought this was a VPS US VPS when I ordered.
Answer:

No, we have VPS servers only in Germany.

Question: Strange when I signed up it asked me the region I wanted the VPS.
Answer:

No? there is no country selection on the order page - https://www.erahost.biz/reg.php?tarif=VPS-3&vid=vds

Question: I don`t know it was a while ago but anyway it was not what I was calling about.
Question: It appears to be a speed issue with mySQL because it waits a good amount of time but then spits the page out fast all at once.
Answer:

Please wait, your request send to admin.

Answer:

do you check your sit to viruses& do you need help to check site?

Question: Yea all looks good I guess you could run a scan - I hired a guy a few months ago to secure it with firewall software. M.
Answer:

we test all your sites. check please

Question: What do I need to check exactly ? Was there a report ?
Answer:

yes , the check script to generate reports

Question: Where is this script ? Also sometimes now -- I am getting 504 Gateway Time-out
Answer:

scrip check yor server

please wait

Question: Sites are still slow any idea ?
Answer:

scan finish

reports http://atlantamultimedia.com/reports

Question: I have looked at reports most are not issues . The site is running ok now so I do not know what happend?
Answer:

some sites have issues , do you check all records?

 

Question: Yes I did but some are supposed to be there. The reports are only sometimes correct.
Answer:

 

check the access logs and your tune robots.txt we may see search bots in logs

 

Question: Ok I will check all robots.txt
Answer:

you Peev insert rules to search bots

Question: I am not sure restoring is working? Southeastdistributors I restored from backup but it does not seem to restore. I changed the robots.txt file and added a line then restored from backup but line is still there. Am I missing something ?
Answer:

from what copy you restored? what`s the copy name?

Question: 1_SEDBackup-2016-09-11 ?
Answer:

full name please, where you see this backup?

Question: backups in under account name southeast
Answer:

southeast account have 3 backups
admin-1_full-2017-01-08.tar.gz

admin-1_full-2017-01-10.tar.gz

admin-1_full-2017-01-11.tar.gz

yoo can acces to it from your isp panel

Question: Yes I know I selected 1_SEDBackup-2016-09-11 that I see under backups then I click restore from there. Is that backup there but not listed ?
Answer:

where you see this backup?

 

Question: In ISP manager under backup archives
Question: In ISP manager under backup archives
Answer:

aurorize as root

Question: I am logged in as root? in that account
Answer:

not account , root /, and go to backups. you can see backups of accounts

Question: Why? In root all I see are 1_fileserver-2016-11-131_fileserver-2016-11-14ect.. - I don`t want to restore all just via account. Why can`t I restore via account
Answer:

sorry, aurorize as root ->        southeast

your backups

admin-1_full-2017-01-11

admin-1_full*

you have 3 full backups

admin-1_full-2017-01-08.tar.gz


admin-1_full-2017-01-10.tar.gz


admin-1_full-2017-01-11.tar.gz

we dont know what backup 1_SEDBackup

 

 

Question: I don`t understand - So a client cannot restore a backup from his control panel?When I login via southeast I see in these backups to restore 1_SEDBackup-2016-06-12268.85MB2016-06-12 00:591_SEDBackup-2016-06-19268.86MB2016-06-19 00:591_SEDBackup-2016-09-04269.73MB2016-09-04 00:59
Answer:

what is this backup 1_SEDBackup* who create it?

you have full backups

admin-1_full* and owner of account account can restore from this backups

Question: I just logged in here ---> https://www.southeastdistributors.com:1500/ispmgruser : southeastpass: NdPczLenthen went to backuparchivesselected 1_SEDBackup-2016-09-11then selected restore - Check Please
Answer:

Please wait.

Answer:

who create backups  1_SEDBackup* ?

use full backups admin-1_full*

your backup has not restored because you not havr file backup

ERR Backup ERROR (global block): Failed to fetch archive : File does not exist: /var/www/southeast/data/Backups/southeast/1_SEDBackup-2016-09-11.tar.gz

login as root and go to meny background jobs


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