<< Previous Hi issues getting to control panel for bluelightlabs.com
Question:
when I try to login to http://www.bluelightlabs.com:1500 I don`t get a control panel login area?Is there a different link for this one ?
Answer:
Hello.
Please make tracert in command line to your domain: tracert < / span>bluelightlabs.com
And copy all the tracert result in the ticket
Also try to login to panel with this url 136.243.97.100:1500
Question:
1 1 ms 2 ms 7 ms 192.168.1.1 2 4 ms 1 ms 1 ms 192.168.0.1 3 10 ms 18 ms 10 ms 96.120.5.17 4 13 ms 9 ms 9 ms xe-8-3-0-sur01.n1alpharetta.ga.atlanta.comcast.net [68.86.110.169] 5 13 ms 13 ms 14 ms te-9-1-ur01.g2lilburn.ga.atlanta.comcast.net [68.86.106.166] 6 13 ms 14 ms 13 ms be-7725-cr02.56marietta.ga.ibone.comcast.net [68.86.93.125] 7 12 ms 16 ms 26 ms hu-0-12-0-0-pe04.56marietta.ga.ibone.comcast.net [68.86.88.114] 8 11 ms 16 ms 12 ms ix-xe-0-2-0-0.tcore1.A56-Atlanta.as6453.net [209.58.44.1] 9 126 ms 128 ms 128 ms if-ae-43-2.tcore2.A56-Atlanta.as6453.net [64.86.113.150] 10 123 ms 122 ms 128 ms if-ae-21-2.tcore1.AEQ-Ashburn.as6453.net [66.198.154.24] 11 * * * Request timed out. 12 * * * Request timed out. 13 129 ms 126 ms 126 ms if-ae-1-3.thar1.NJY-Newark.as6453.net [216.6.57.1] 14 133 ms 125 ms 124 ms if-ae-18-2.tcore1.L78-London.as6453.net [209.58.124.21] 15 125 ms 128 ms 129 ms if-ae-3-6.tcore1.PYE-Paris.as6453.net [80.231.130.86] 16 123 ms 126 ms 131 ms if-ae-11-2.tcore1.PVU-Paris.as6453.net [80.231.153.49] 17 124 ms 124 ms 124 ms if-ae-9-2.tcore2.FNM-Frankfurt.as6453.net [195.219.87.13] 18 135 ms 123 ms 127 ms if-ae-4-2.tcore1.FR0-Frankfurt.as6453.net [195.219.87.18] 19 123 ms 128 ms 129 ms 195.219.219.10 20 122 ms 121 ms 121 ms core24.hetzner.de [213.239.203.150] 21 124 ms 126 ms 132 ms ex9k1.rz17.hetzner.de [213.239.203.234] 22 134 ms 129 ms 130 ms static.207.173.243.136.clients.your-server.de [136.243.173.207] 23 122 ms 122 ms 134 ms static.101.97.243.136.clients.your-server.de [136.243.97.101]
